HOW TO RESOLVE BASIC SALARY HAVING TOO LARGE AMOUNT IN TRANSACTION SUMMARY



Problem Scenario(s):


Upon making transactions in QnE Payroll, user notices that the Basic Salary of the employee is too large compared to the salary being maintained.






Resolution(s):


Go back to the employee maintenance and double check the Rate Type and Frequency.



Notice that the Rate Type is set to Daily instead of Monthly as the amount in Basic Rate field pertains to monthly income of the employee.

 

To update, click the Edit button. 




Set the Rate type to Monthly



Then click Save



User may now go back to Transaction Summary, then Reset the Specific transaction (click Reset Selected for a specific employee and click Reset to reset all employees’ transactions)


 


After reset, notice now that the Regular Pay has been updated to the correct amount.