MESSAGE PROMPT WHEN CREATING TRANSACTION AND CUSTOMER HAS BEEN SUSPENDED

Problem Scenario:


There are instances that an information window will prompt when Customer called in transactions such as Quotation, Sales Order, Sales Invoice, Delivery Orders, and Invoices:



This is because the customer status has been tagged as Suspended in the Customer Maintenance:



Resolution:


To set the Customer as Active, go in Navigation Pane > Customer > Customers



Under Customers > Search for the suspended customer and notice the Status selection > Change Suspended to Active and save it.