How Do I Manage and Process Received Online Payments From Customers

Overview:

After the customers settle their payments via the online portal, all received payments whether through the payment services or uploading payment slips will be consolidated in one module. This article will show how the end-user will validate the payments and allow it to close the invoices thru transferring and matching them to receive payments.

Scenario:

Process payment of the customers from the customer portal.

Solution:

1. Go to Navigation Accounts Receivable and click Online Payment. This screen will show all the payments received from the customer through the online portal.

2. For those customers who pay using the Pay Online option, the payment will be automatically approved and ready for transfer. While for Upload Payment Slip, this will be subject to approval.

3. To approve the payment, click the ‘Details’ icon, to approve the payment.

4. Payment Details - Bank Slip screen will open and will allow the user to Approve or Reject the payment.

Approved payments will be transferred to ‘Approved’ tab, while the rejected will be on the ‘Rejected’ tab.

5. Once the payment has been approved, this can be transferred to receive payment for invoice matching. Click the ‘Transfer’ to create a receive payment transaction.

6. The Receive Payment transaction will automatically open with the payment details and invoice matching. Review the transaction then click ‘Save’.

7. This now closed the transaction of the customer.